FAQs
What You Need to Know.
When will I receive my order?
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Due to every product being handmade, the processing time for each item is different.
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Tumblers currently take 2-3 weeks to complete and ship (not including weekends and holidays). T-Shirts take 3 - 5 business days to complete and ship.
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Once your order is processed and completed you will receive a tracking number via email. Packages will generally arrive within 3 to 5 business days in the U.S.
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All payments must be received BEFORE any items will be processed and shipped.
What is your return policy?
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All sales are final as Karita's Creations does not offer refunds.
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Karita's Creations strives for all customers to be happy with their purchase and strongly encourage customers to use discretion when making a purchase.
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If you find a discrepancy with your order please email contact@karitascreations.com within 3 days of receiving your order to discuss a possible solution.
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Karita's Creations reserves the right to refuse any returns and/or exchanges.
How can I track my order?
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Once your order has been processed and shipped, you will receive a tracking number via email.
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Please allow 24 hours for the tracking number to become active.
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If you do not receive an update regarding the process of your order, please email contact@karitascreations.com.
How Should I Care for my shirt?
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ALWAYS turn the shirt inside out before washing, drying, or ironing.
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Wash with a mild detergent with cool or warm water.
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Hang to air dry for best results.
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If using a dryer, tumble dry on low heat.
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Turn the shirt inside out when ironing and avoid touching the iron to the design.
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DO NOT dry clean.
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DO NOT use bleach, bleach alternatives, or any other harsh chemicals.
What are the shipping fees?
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Shipping is determined by the type and quantity of the products purchased.
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Items typically arrive within 3 to 5 days of shipping via USPS. If you would like your order rushed, please email Karita at contact@karitascreations.com.