FAQs

What You Need to Know.

When will I receive my order?

  • Due to every product being handmade, the processing time for each item is different. 

  • Tumblers currently take 2-3 weeks to complete and ship (not including weekends and holidays). T-Shirts take 3 - 5 business days to complete and ship. 

  • Once your order is processed and completed you will receive a tracking number via email. Packages will generally arrive within 3 to 5 business days in the U.S.

  • All payments must be received BEFORE any items will be processed and shipped.

What is your return policy?

  • All sales are final as Karita's Creations does not offer refunds.

  • Karita's Creations strives for all customers to be happy with their purchase and strongly encourage customers to use discretion when making a purchase.

  • If you find a discrepancy with your order please email contact@karitascreations.com within 3 days of receiving your order to discuss a possible solution.

  • Karita's Creations reserves the right to refuse any returns and/or exchanges.

How can I track my order?

  • Once your order has been processed and shipped, you will receive a tracking number via email.

  • Please allow 24 hours for the tracking number to become active.

  • If you do not receive an update regarding the process of your order, please email contact@karitascreations.com.

How Should I Care for my shirt?

  • ALWAYS turn the shirt inside out before washing, drying, or ironing

  • Wash with a mild detergent with cool or warm water. 

  • Hang to air dry for best results.

  • If using a dryer, tumble dry on low heat. 

  • Turn the shirt inside out when ironing and avoid touching the iron to the design. 

  • DO NOT dry clean.

  • DO NOT use bleach, bleach alternatives, or any other harsh chemicals. 

What are the shipping fees?

  • Shipping is determined by the type and quantity of the products purchased. 

  • Items typically arrive within 3 to 5 days of shipping via USPS. If you would like your order rushed, please email Karita at contact@karitascreations.com.

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